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Frequently Asked Questions


1.  Why do I need to be licensed?  What does the College do for me?

The College sets the framework for the professional self-regulated profession of opticianry to protect the public in British Columbia.  This means that the College establishes and supports the standards of care and acts when the standards are not being met.  The public trusts that Licensed Opticians provide high quality, competent and professional care to help health care consumers achieve better vision.

As a Licensed Optician, the public will be able to find you on the College's online registry; can trust that you adhere to the College's Standards of Practice, Bylaws and Code of Ethics; and are accountable for your services.

2.  When is my registration renewal deadline?

Registrants are required to submit their renewal form along with supporting documentation and payment by March 31 every year.  The COBC registration period runs from April 1 to March 31. Registrants will normally receive their annual registration renewal application in the mail by the end of February.

3.  My continuing education (CE) credits are past due.  Can I still renew my registration online?

Yes.  Your online renewal can still be submitted.  However, you must submit your CE requirements before the College can process your registration.  If you need to request an extension to complete your CE requirements, please submit a CE planner or contact the College office.

4.  I have been suspended.  How do I reinstate my license?

Besides disciplinary action, the College suspends registrants for two main reasons--non-payment of fees, and incomplete mandatory continuing education requirements.  Please ensure that you advise the College of any change of address to ensure you receive all communication regarding your license.

If you wish to reinstate and your license has been suspended for three years or less, you must submit the following:

 1. Reinstatement of Registration Form;
 2. Proof of completion of Continuing Education requirements;
 3. Criminal Records Search form and payment;
 4. Reinstatement fee of $200+tax for each suspended or cancelled year; and
 5. The current year's Annual Renewal of Registration Fee

If your license has been suspended for over 3 years, the Registration Committee will review your application for reinstatement, which may result in an assessment of your opticianry skills and knowledge and the need for bridging courses to be completed.  Please contact the College for further guidance.

4.  How do I transfer my license to another province or territory in Canada?

Licensed Opticians in British Columbia must request a Letter of Good Standing from the College to be sent to the regulatory body in the other province/territory.  This letter advises the province or territory you are moving to that all licensure requirements are up to date, including fees, continuing education requirements, and criminal record checks.  You will also have to submit a registration application to the regulatory body of the province/territory you are moving to.

Similarly, an applicant for registration entering British Columbia who is in good standing in another province or territory of Canada will be accepted for registration without further examination in the category s/he meets the general registration requirements, provided the College receives a Letter of Good Standing and completed registration application.

5.  When can I apply for non-practicing status?

Non practicing status is for Opticians not working within the field of opticianry.  Most Opticians with non-practicing status work in another field or are on medical or parental leave.

Non-practicing Licensed Opticians should not be employed in the Province of BC in opticinary or practicing under the supervision of an eye care professional according to section 38 of the Licensed Optician Bylaws.  Please be aware that if you maintain non-practising status for over three years, your application to renew your status as a practising optician will be reviewed by the Registration Committee.

6.  I did not graduate from an accredited institution in Canada.  Can I apply for registration?

Yes, the College has a Prior Learning Assessment and Recognition (PLAR) process that assesses the candidate's eligibility to become a licensed optician in BC.  This assessment entails an initial document assessment, a Competency Gap Analysis, and in-person interview.  These assessment results are then considered by the Registration Committee to ascertain if the candidate is eligible to challenge the national examination or must complete bridging courses to meet the entry-to-practice standards for opticianry in Canada.

7.  How do I complete my certification as an Automated Refracting Optician?

To become certified as an Automated Refracting Optician, registrants must first finish an approved program of study and submit Form 4-Notification of Use of Automated Refraction Equipment, which can be found on our website under Resources.  You can also submit your application online.  Please click here, and choose "Change Status" from the registration options.  Once you have submitted the Form 4, you will be contacted by College staff for the online jurisprudence seminar.

8.  Why do I need a Criminal Records Re-check?

The Ministry of Public Safety and Solicitor General (MPSSG) requires all professionals working with children or vulnerable adults to undergo a criminal record check every five years.  A criminal records check conducted by the RCMP does not satisfy the MPSSG's requirements.

9.  What is the minimum amount of professional liability insurance I need?  What does the College consider proof of insurance?

Registrants are required to have a minimum of $1,000,000 (one million) in professional liability insurance on a per occurrence basis at all times.  The College requires a certificate of insurance that indicates that your insurance is valid for the entire licensure cycle (April 1- March 31) and that the insurance policy provides a minimum of $1,000,000 on a per occurrence basis.



1. When is the deadline for registration renewal?

You have to renew by 11:59PM on March 31, 2017.  After this date, you will be charged late fees in addition to the renewal fees.  For a list of late fees, go to http://www.cobc.ca/Registration_Fees.aspx.

2. My Continuing Education (CE) credits and/or Criminal Record Re-Check are past due.  Can I still renew my registration online?

Yes, your online renewal can still be submitted. However, you must complete and submit your CE and/or criminal record requirements before the College can process your registration. 
  • Your registration renewal is considered late if the College office does not receive your CE and/or criminal record requirements by March 31, 2017
  • If you need to request an extension to complete your CE requirements, please submit a CE Planner or contact the College office. The maximum extension is until December 31, 2017.
  • If you require a criminal record re-check, you have already been contacted and must submit this important application to the Ministry of Justice. Please contact the College with any questions or if you are not able to complete this process. Please note that a police or RCMP check is not an acceptable substitute. 
3. How do I know that my renewal has gone through?

A. You will receive an email confirmation that your renewal has been submitted containing a PDF of your official payment receipt. When your registration has been officially processed, you will receive a receipt by mail with your new registration renewal stickers. If you are unsure whether your renewal was successful, please contact the College. Please only hit the "Submit" button once or you will be charged multiple times.

4. Can my employer pay for my full/partial registration renewal fee amount using a cheque?

Yes. When it is time to pay online, click "Other" under payment information options. Your renewal will be submitted, but it will not be processed until we receive your cheque payment. Please note that your employer must send one cheque for each registrant. Group cheques will not be accepted and will be returned back to the sender.

5. Do I need professional liability insurance to renew?

Yes.  Please ensure that you have continuous coverage with at least $1,000,000 per occurrence and check off the confirmation box on the online form.  You are not required to submit proof unless requested.

6. Is it safe to put my private information and credit card number online?

Yes. Your private information and credit card number will be safe and secure in our system. No credit card information is ever stored, tracked or viewed. Personal information is kept in a secure, internal, password-protected database, which is not stored online.

7. Can I update my information after renewal?

Yes. To update your information at any time, go to www.cobc.ca and click "Login," then choose to "Manage My Profile" on the "Registration Options" page. You can then update your personal information.  Just type over the text you want changed and submit your update. The new information is then automatically changed in our database. You can also change your password to something you can easily remember.

8.  I don't have a computer.  How do I renew online?

You can go to your local public library, ask a friend or family member, or you can even visit the College office if you live in the Lower Mainland area. 

9. I need technical support. Please help!

You can go http://www.cobc.ca/Steps_for_Online_Registration_Renewal.aspx for step by step instructions to renew your registration and for the renewal instructional video. If you still need help, you can contact the College office by calling 1.888.771.7544 or emailing reception@cobc.ca. We are happy to help you go through this online process. 

1.  How many credits do I need for my continuing education requirements to be fulfilled?

Registered Opticians need 21 credits every 3 years and Contact Lens Fitters need to complete 36 credits every 3 years.

2.  Does the College keep track of my CE credits?

No, the College does not keep track of CE credits throughout your Mandatory Continuing Education cycle.  It is the registrant's responsibility to keep track of credits attained and to keep an updated record of credit slips to submit to the College at the end of their MCE cycle.

The College does however keep track of any carry over credits from past cycles.  Registrants can have a maximum of 12 carry over credits.  If you are unsure of how many carry over credits you have, please contact the College.

3.  I still need to complete a few more CE requirements.  How do I complete my remaining CE requirements?

In-person and online courses are not the only way to complete your credits.  You can complete your continuing education requirements through study clubs, supervising student opticians, or volunteer work.  The College welcomes creative methods of furthering your knowledge of opticianry and completing MCE requirements.  If you need consultation on how to complete your CE requirements, please contact the College.

4.  What are 'Professional Providers' and why do the majority of my credits need to come from them?

Professional providers include Canadian education institutions accredited by the College, such as NAIT or Douglas College; national and provincial Licensed Opticians associations; and approved study clubs.

Professional providers ensure that all registrants have access to CE activities and that their continuing education is specific and relevant to contemporary opticianry research and technological developments.  Registrants can complete 1/3 of their CE requirements through 'other providers', which includes private training, industry corporations, and allied professions.

5.  Do I still need to complete MCE requirements if I am non-practicing?

Yes, non-practicing registrants are still required to complete MCE requirements.  Non-practicing status is designed for registrants who are temporarily not working as an optician.  These registrants are still entitled to use the restricted title 'Optician' and therefore must maintain the same requirements as those who are practicing.


1.  Who should apply for PLAR?

You should apply for PLAR if you have graduated from a non-accredited institution-either national or international.  If you are an internationally trained optometrist or other eye health professional, the PLAR process may also be appropriate for you.

2.  Can I do the Competency Gap Analysis (CGA) from my home country?

No, to ensure the security of the CGA, candidates are required to write the assessment in the College's office.  You can however submit the documents required for the initial document assessment to begin the PLAR process from your home country.

3.  What are the steps involved in PLAR?

The PLAR candidate may be required to complete all 7 of the following steps:
  1. Applicant applies for registration
  2. Preliminary assessment of application
  3. Assessment of applicant (CGA and In-person interview)
  4. Registration Committee assesses information
  5. Additional education
  6. Examination
  7. Proceed to COBC registration
For more information please visit the 'Becoming an Optician' page or contact the College.

4.  How long does the PLAR process take?

The PLAR process generally takes 3-6 months before receiving the Registration Committee's decision.  The College strives to process every application in a timely and efficient manner.

If the Registration Committee determines that the applicant must complete additional education prior to registration, it will take longer for the applicant to be eligible to challenge the National Examination due to the length of time required to complete bridging module(s).










 
 
Office Closed August 18, 2017
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August 18, 2017 |
The office will be closed August 18, 2017. If you require assistance, please email us at reception@cobc.ca.
The office will be closed August 18, 2017. If you require assistance, please email us at reception@cobc.ca.


Hiring for a program manager
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August 03, 2017 |
Program Manager

Job Type: Full time

Salary: Based on experience

Number of Positions Open: 1

Start Date of Employment: September 2017

Deadline: August 31, 2017

Website Address: www.cobc.ca

As the program manager, your priority will be to develop and manage current statutory programs to regulate opticians in the public interest. The program manager’s key responsibilities are supporting the College of Opticians of British Columbia’s (COBC) Registrar, Board of Directors, and quality assurance committee. This includes project management, strategic planning, volunteer development and navigating politicized environments with stakeholders.
Program Manager

Job Type: Full time

Salary: Based on experience

Number of Positions Open: 1

Start Date of Employment: September 2017

Deadline: August 31, 2017

Website Address: www.cobc.ca

As the program manager, your priority will be to develop and manage current statutory programs to regulate opticians in the public interest. The program manager’s key responsibilities are supporting the College of Opticians of British Columbia’s (COBC) Registrar, Board of Directors, and quality assurance committee. This includes project management, strategic planning, volunteer development and navigating politicized environments with stakeholders.

The COBC’s mandate is to serve and protect the public by regulating opticians. The COBC is responsible for setting and enforcing the standards of opticianry in British Columbia.


Culture
The COBC is a small professional regulatory body with a full-time staff of four people. Professional regulation is evolving so we value team members who are passionate, self-starters, innovative, flexible, and comfortable with the unknown. We are looking for someone who is willing to adapt in an ever-changing environment and look forward to having the opportunity participate in all the organization’s initiatives and administrative functions. To be successful at the COBC, you need to enjoy learning and be open to receiving feedback. The team is also compassionate and empathic. We care about public safety and the impact our policies and programs can have on people.


Skills
The COBC team comes from a variety of backgrounds. We typically find that people are successful in this role when they have:
  • Experience in professional regulation and board governance
  • Experience in program development and/or project management
  • Bachelor or Master degree in political science, public administration or equivalent
  • Passionate about public policy, health legislation and regulation
  • Ability to determine priorities, be self-directed and work with minimal supervision
  • Strong organizational skills with the ability coordinate and prioritize multiple tasks
  • Strong communication skills (written and verbal)
  • Experience training, developing and managing volunteers
  • Excellent stakeholder management skills to resource multiple projects and programs
  • Ability to interact with registrants and strategically understand user-experience for technology and program development
  • Ability to adapt new technology quickly
  • Ability to think critically and analytically

What you will be doing

Planning
  • Planning program and projects to accomplish their strategic goals within constraints such time and resources
  • Generate a work plan for various projects within a program and identify challenges and opportunities
  • Schedule tasks, deadlines, and milestones for stakeholder and volunteers
  • Schedule committee and board meetings and develop agendas according to strategic plan
  • Prepare and write grant proposals

Policy Development
  • Conduct research of issues to present to the Board and committees to develop policy
  • Develop, implement, regularly review, and update policies and procedures
  • Update and maintain professional standards of practice
  • Update and maintain COBC bylaws with legal counsel

Program & Project Management
  • Administer the current continuing education (CE) program including education activity accreditation and program support for registrants
  • Execute the new continuing competency program (will replace current CE program) including educating registrants and stakeholders on new requirements, managing registrant learning plans, and accrediting education activities
  • Develop tools to support the new continuing competency program
  • Monitor and evaluate progress on programs and projects
  • Coordinate program and project development with external project contractors/consultants
  • Manage projects to meet deadlines and objectives
  • Coordinate the annual general meeting, board meetings, board elections and committee meetings
  • Write reports and meeting minutes to keep volunteers and stakeholders informed
  • Prepare the annual report

Volunteer Management
  • Recruit, train, and support the development of board and committee members
  • Address volunteer concerns and providing guidance to volunteers
  • Prepare board and committee chairs to facilitate meetings
  • Coordinate volunteers and contractors for program and projects

Administration

It is a small office so all team members are expected to help with registrants and administrative functions as needed.


Contact Information:

Please direct enquiries, resumes, and cover letters stating your desired salary* to:

Connie Chong

Registrar

recruitment (at) cobc.ca

(Due to the volume of applications, we will not entertain phone calls)

*Cover letters that do not state desired salary will not be reviewed.


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